The Chicago Dental Studio Privacy Policy / Terms & Conditions

The Chicago Dental Studio Privacy Policy / Terms & Conditions

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Last Updated On 12/02/2024

Effective Date 12/02/2024 

This Privacy Policy describes the policies of The Chicago Dental Studio, located at 443 W. Huron St, Chicago, IL 60654, 207 S. Halsted St, Chicago, IL 60661, 4401 W. Lawrence Ave, Chicago, IL 60630, 1255 W. Fullerton Ave, Chicago, IL 60614, and 3211 N. Clark, Chicago IL 60657, email: info@thechicagodental.com, use and disclosure of your information that we collect when you use our website (https://thechicagodentalstudio.com/). 

The Website

By accessing or using the website, you are consenting to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the website. 

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the website. The revised Policy will be effective 180 days from when the revised Policy is posted on the website and your continued access or use of the website after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page. 

Information We Collect: 

No mobile opt-in will be shared with third parties for marketing purposes. We may collect and process all or some of the following personal information about you: 

  • Name
  • Email
  • Mobile
  • Social Media Profile
  • Date of Birth
  • Address
  • Home or Work Address

How We Use Your Information: 

We will use the information that we collect about you for the following purposes: 

  • Marketing/ Promotional
  • Creating user account
  • Testimonials
  • Customer feedback collection
  • Enforcing T&Cs
  • Processing payment
  • Support
  • Administration info
  • Targeted advertising
  • Site Protection
  • Dispute resolution

An example of this is:

“Hi [Patient Name], this is The Chicago Dental Studio! Just a friendly reminder of your upcoming appointment on [Date] at [Time] at our [Location] studio.”

Need to make changes? Call or text us at [Studio Phone Number].

If you’d prefer not to receive reminders via text, reply STOP at any time.

If we want to use your information for any other purpose, we will ask you for consent and will use your information only upon receiving your consent and then, only for the purpose(s) for which you grant consent unless we are required to do otherwise by law. 

Retention Of Your Information

We will retain your personal information for 90 days to 2 years after users terminate their accounts or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely. 

Your Rights 

Depending on the law that applies, you may have a right to: 

  • Access and rectify or erase your data or receive a copy of your data
  • Restrict or object to the active processing of your data
  • Ask us to share (port) your personal information to another entity
  • Withdraw any consent you provided to us to process your data
  • Complain with statutory authority and such other rights as may be relevant under applicable laws

To exercise these rights, you can write to us at info@thechicagodental.com. We will respond to your request accordingly. 

You may opt out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at info@thechicagodental.com. 

Do note that if you do not allow us to collect or process the required personal information or you withdraw the consent to do so, you may not be able to access or use the services for which your information was sought. 

Cookies 

To learn more about how we use these and your choices about these tracking technologies, please refer to our Cookie Policy here. 

Security 

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse, or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. 

Third-Party Links & Use Of Your Information 

Our Service may contain links to other websites that we do not operate. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on our website. We strongly advise you to review every site’s privacy policy. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. 

Grievance / Data Protection Officer 

If you have any queries or concerns about the processing of your information on our website, you may email us at info@thechicagodentalstudio.com. We will review your concerns and get back to you within 7 days. 

SMS Terms of Service

The Chicago Dental Studio mobile message service (the “Service”) is operated by The Chicago Dental Studio (“we,” “us,” or “our”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time, and your continued use of the Service following the effective date of any changes shall constitute your acceptance of such changes.

Consent to Receive SMS/Text Messages

By consenting to The Chicago Dental Studio’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of The Chicago Dental Studio to the mobile number you provided. These messages may be sent via your wireless provider, even if your mobile number is registered on any state or federal Do Not Call list. By entering your phone number and opting in, you consent to receive:

  • Service-related messages: Updates, alerts, appointment reminders, and other information.
  • Promotional messages: Marketing offers, promotions, and specials.

You understand that participation in this program is voluntary, and your consent is not required to make a purchase or receive dental services.

Cost and Message Frequency

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details.

Opt-Out Instructions

You may opt out of the Service at any time by responding directly, or by texting (in ALL CAPS Letters) any of the below keywords.

  • STOP
  • UNSUBSCRIBE
  • OPT-OUT
  • OPTOUT
  • REMOVE
  • END
  • STOPALL
  • QUIT
  • CANCEL

No further messages will be sent unless initiated by you.

If you are subscribed to other The Chicago Dental Studio mobile message programs, you may need to opt out separately from those programs.

To Resubscribe

You can resubscribe to texting by following the steps below. 

  1.  Start a NEW text message to the office’s texting number (or reply to an existing message from the office)
  2. Type one of the following responses (in ALL CAPS Letters):
    • START
    • YES
    • UNSTOP
  3. Click Send

Support or Assistance

For support or assistance contact us at:

Email: info@thechicagodentalstudio

Phone: 312-584-4853

Changes to Short Codes or Numbers

We may change the short code or telephone number used to operate the Service. You acknowledge that messages sent to a discontinued short code or number may not be received, and we are not responsible for honoring requests made to an outdated number.

Wireless Carrier Disclaimer

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you change your mobile number, you must sign up for the program with your new number.

Limitations of Liability

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Privacy

We respect your right to privacy. To learn more about how we collect and use your personal information, please see our Privacy Policy.